Purchase And Payment Process

 

Welcome to Verdinella(Hereinafter Referred To As "We") online store. To help you complete the process smoothly from product selection to payment, the following explains our purchase and payment process. This process applies to all orders placed through our online store.

1. Browsing And Product Selection

You may browse product pages on the website to review product information, specifications, and related details. After selecting the desired items, you can add them to your shopping list and adjust quantities as needed.

2. Entering Order Information

Before submitting an order, you are required to enter and confirm necessary order information, including delivery details and contact information. Please ensure all information provided is accurate to avoid delays in order processing.

3. Order Review And Confirmation

After submitting your order, an order confirmation page will be displayed for final review of product details, quantities, and the payable amount. Once confirmed, you may proceed to the payment stage. Submission of the order indicates your agreement to complete the purchase in accordance with the order details.

4. Payment Instructions

We support the secure payment methods shown on the checkout page. Please follow the on screen instructions to complete the payment. Once payment is successful, the system will automatically update the order status and move it into the next processing stage.

5. Order Processing After Payment

After payment is successfully completed.

• The system will generate the corresponding order record.
• You will receive a confirmation notification containing your order number and payment details.
• The order will enter the processing stage and subsequent arrangements will be completed within the specified timeframe.

If you need to verify any order details after payment, you may contact us for assistance.

6. Payment Failure Or Exceptions

If payment is not completed due to network interruption, operational issues, or other reasons, the order will not enter the processing stage. You may attempt payment again or contact us to confirm the order status to avoid duplicate submissions.

7. Pricing And Fee Details

The amount displayed on the order page represents the final payable amount and includes all necessary charges related to the order. No additional undisclosed fees are required during the payment process.

8. Additional Information

We recommend ensuring a stable internet connection before completing payment and keeping your order confirmation information for reference. If you have any questions regarding the purchase or payment process, please contact our customer support team during service hours.

Contact Us

Contact address: 980 South Coit Road, Apartment 1117, Prosper, TX 75078, United States
Customer service phone: +1 (845) 304-3778
Customer service email: hello@verdinella.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)