GDPR Policy

 

Welcome to Verdinella(Hereinafter Referred To As "We") online store. We respect and value your personal information and handle data in accordance with principles of openness, fairness, and security. This GDPR policy explains how we process personal information in line with GDPR principles and outlines the rights available to you.

1. Scope Of This Policy

This policy applies to personal information processing activities that occur during your use of our online store and related services, including but not limited to website visits, product browsing, order placement, payment, communication with us, and after sales support. This policy applies only to online services directly managed and operated by us.

2. Types Of Information We Process

In the course of providing our services, we may process the following categories of information.

• Basic information required to complete orders and fulfill services.
• Information related to communication, inquiries, or after sales support.
• Technical information generated to ensure normal website operation.

We process personal information only within the minimum scope necessary to achieve clearly defined purposes.

3. Purposes Of Information Use

We process personal information primarily for the following purposes.

• Processing orders and providing the services you have purchased.
• Responding to your questions, requests, or service inquiries.
• Maintaining website operation, security, and overall user experience.
• Communicating with you where you have provided consent.

Your personal information will not be used for purposes unrelated to those described above.

4. Lawful Basis For Data Processing Under GDPR

We process personal information in accordance with GDPR principles and based on the following lawful grounds.

• Performance of a contract: Processing orders, delivering services, and managing related matters.
• Explicit consent: Used for information communication where you have voluntarily agreed.
• Compliance with obligations: For tax, accounting, and necessary compliance related matters.
• Legitimate interests: Improving service quality, enhancing user experience, and preventing improper activities.

5. Your Rights Regarding Personal Information

In accordance with GDPR principles, you have the following rights regarding your personal information.

• The right to understand how your personal information is processed.
• The right to access and obtain information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of information within a reasonable scope.
• The right to withdraw consent previously provided.

If you wish to exercise any of these rights, you may contact us using the details provided at the end of this policy.

6. Information Storage And Security Measures

Your personal information is stored in a secure environment and retained only for a reasonable period necessary to fulfill the stated purposes. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or improper use of information.

7. Policy Updates

We may update this GDPR policy based on operational needs. Any updated version will be published on this page and will take effect immediately. We recommend reviewing this policy periodically to stay informed of the latest version.

Contact Us

Contact address: 980 South Coit Road, Apartment 1117, Prosper, TX 75078, United States
Customer service phone: +1 (845) 304-3778
Customer service email: hello@verdinella.com
Online hours: Monday to Friday, 9:00 to 12:30 and 14:00 to 18:00(Australia/Sydney, AEST/AEDT)